The Coastal Connect team work hard to provide a high level of client service and satisfaction.
The rapport we have created with clients over the years is important to us, which is why Coastal Connect systems and procedures include customer education and a detailed handover.
Clients receive a confirmation message the day before our scheduled visit as well as a message to confirm our arrival time on the day.
Before every install our team of technicians spend one-on-one time with clients to explain exactly what they should expect during the contract.
We believe providing useful information, education and details about how to operate new products and systems is important. That’s why we set aside time during and after the installation to walk through the work that has been completed.
Coastal Connect clients know they can call anytime with questions. We are here to help.